Who are RAC?

To provide retailers of all sizes with the necessary expertise, to enable them to grow and compete successfully and in a sustainable manner, in the retail market.
Our seasoned team wants to share years of high quality retail best practice with our clients in order to improve their performance , in an affordable and sustainable manner.
As a team of professional retailers with many years of blue chip experience we will assess your business and then recommend solutions that will improve the performance of your business.
Our recommended solutions will result in improved –

  • Sales
  • Customer experience
  • Expense control
  • Staff performance
  • Stock management and availability
  • Profitability and return on investment

About Us

Retail has become increasingly complex and competitive in the new millennium. The smaller retailers often require support in order to optimize their performance and whilst resources are stretched, Corporates often have a need for assistance with specific projects such as integrations, system improvements and the like. This is where RAC come in. We can assist you and your team in every facet of your retail operation.


South African retail is a microcosm of world retail and the country has developed many retail operations that are as good as, and in some cases better than their international counter parts. The skill sets and experience of our consultants have been honed and developed in top South African and international retailers over the past thirty years, and these are now available to assist retailers who are struggling either to get started in retail, or to grow their formats to take on the majors. Our consultants have experience in:

  • Operations
  • Finance
  • Merchandise and Space Planning
  • Logistics and Distribution
  • Human Resources
  • Ecommerce
  • Project Management and I.T.
  • Key Accounts and Supplier Relations
  • Store Design
  • Retail Marketing and Brand Building
  • Property
  • Visual Merchandising
  • Risk and Loss Strategy

Whatever your needs, make use of only one consultant or many. A big advantage for you the client, is even if you are only using one consultant, that consultant will still have access to the expertise of the rest of the team to ensure you get the best service and most comprehensive insight possible.

Meet the Team

Gavin Williams
Gavin WilliamsMANAGING DIRECTOR | Finance and Strategy
Gavin has spent most of his working career with blue chip corporate companies. He initially spent his early years working for the Unilever group of companies, providing commercial services to the various world renowned FMCG brands housed in the Unilever group. read more
Henri van Wijk
Henri van WijkNON EXEC DIRECTOR (Advisory)
Henri is a seasoned retailer who has spent the last 33 years with various Blue Chip retail organisations in South Africa and the Middle East. He is well versed in multiple retail formats with extensive exposure to many of the world’s top retail brands ‘best practices’.…read more
Desmond Clack
Desmond ClackDIRECTOR | Merchandise and Space Planning
Desmond is a seasoned retailer with over 30 years’ experience and has held very successful senior planning positions with local and international blue chip companies…read more
Brian Shepherd
Brian ShepherdSENIOR CONSULTANT | Logistics and Supply Chain
Brian is a Logistics professional, who has over 40 years senior managerial experience in Logistics and Supply Chain management with Blue chip retailers in South Africa and the Middle East…read more
Caroline Dyke
Caroline DykeSENIOR CONSULTANT | Visual Merchandising
Caroline had a solid 18 years in retail operations before following her passion and specialising in Visual Merchandising with the Stuttafords group in Johannesburg…read more
Gary van Zyl
Gary van ZylSENIOR CONSULTANT | Retail Marketing and Brand Building
Gary is a highly experienced Creative in the arena of retail communication and has 18 years experience in the advertising and design industry, having worked on international brands like Aston Martin and McLaren as well as on national retail brands such as Coricraft, Virgin Mobile and Geen & Richards…read more
Haley Verney
Haley VerneySENIOR CONSULTANT | Human Resources
Haley is an HR Professional with 14 years experience with Blue Chip Retailers, small to medium size enterprises within manufacturing, as well as within call center and data driven environments…